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I accidentally selected the wrong employee when processing a Pay Run, and I have already submitted it to the ATO via STP. What is the correct way to fix this?
You can unlock and refinalise your pay run if there's no super payment processed on it, Jinhong. Let me help you with that.
Please know that if super payments have been processed, you can only create an ad hoc pay run for the incorrect employee. This new pay event is used to lodge a reversal to fix the prior pay run submitted to the ATO.
Now, let's proceed to unlock your pay run:
After correcting you data, let's finalise it and notify ATO about the changes you've made.
To do so, here's how:
For further guidance, please see this article: Create and lodge an update event in QuickBooks Online.
If you have other questions, feel free to comment them below.
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