If a new employee is setup and accepted why won't ato accept?
Could you please provide some more detail on the issue you are experiencing so we can more effectively troubleshoot this with you? As an example, are you trying to lodge a pay run or pay event using Single Touch Payroll and seeing an error? Do you see a validation warning for the employee when lodging a pay run? If you can provide the specific information on the error or so on we will know how best to assist. You can also see here for a list of common errors when lodging and how to resolve, and here for a list of common employee warnings and how to resolve these.