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freshenupnsw
Level 1

It's nearly 2 months. Am I ever going to be able to connect with Greater Bank AUS again??

 
1 Comment 1
Kristian_S
QuickBooks Team

It's nearly 2 months. Am I ever going to be able to connect with Greater Bank AUS again??

Hi freshenupnsw,

 

We understand this is an extremely frustrating issue that has been dragging on.


The investigation is still ongoing and our engineers continue to work with Greater Bank on a solution. There is no time period given as to when a solution can be implemented.

 

In the mean while I would suggest using the manual upload feature to use a CSV file to upload your bank transactions.

 

I know this is extremely inconvenient and we apologise for the frustrations that this has caused.

 

Kristian.