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Level 1

JK extension I followed qb instruction nominating the tier in 3 weeks ago but ATO portal showing still not showing the employee. Please advise how to fix.

 
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QuickBooks Team

JK extension I followed qb instruction nominating the tier in 3 weeks ago but ATO portal showing still not showing the employee. Please advise how to fix.

Hi simonisgoing, 

 

Thanks for following up. Have you entered the JK pay categories into the pay runs and lodged STP? 

 

E.g. both the start fortnight and any applicable top up categories? 

 

For full details on how to enter the payment see here

 

If this is all correct and you are still not seeing the employee in the ATP portal please contact the Support Team so we can look into this further for you. 

 

Thanks, 

Rebecca