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Level 1

JobKeeper payment error in KeyPay


i have received an email saying 'We’ve noticed you have a JobKeeper payment error in KeyPay' and Fix your JobKeeper payment errors

But when i log in i can't identify any errors

can you please help  how to identify error?




1 Comment 1
Rebecca_A Product Champion
QuickBooks Team

JobKeeper payment error in KeyPay

Hi Wendy, 


I've just replied to your other question but we can look into both concerns for you. Can you please contact us via a private method (social media or call/chat) and we will be able to look into this for you.