I've check here on our end and there's no reported case about this one, pollett.
To see if this is a browser issue or not, you can sign-in to your QuickBooks Online (QBO) account using a private or Incognito window. Then, try running a payroll again.
If it works, clear the browser's cache to remove temporary Internet and web files or use a different supported browser.
If the same thing happens, I'd suggest contacting our Customer Support Team. They'll further investigate what's causing this issue.
Here's how to reach them:
- Click Help on the top menu.
- Choose Contact us.
- Enter payroll is not working in the What can we help you with? field.
- Click Let's talk.
- Choose Start a chat or Get a callback to connect with us.
In the meantime, you can run payroll from your mobile device.
I have a link here that contains articles about managing payroll in QBO:https://quickbooks.intuit.com/learn-support/payroll-and-stp/misc/02/payroll-au?label=QuickBooks%20On....
You can always add some details below if you need anything else with running payroll. I'm here to help.
