Hi StepanianK,
I just wanted to double check what you are trying to set up. Currently with QuickBooks Online Australia there is not an option to do direct deposits to employee's bank accounts via the payroll system.
Instead, you can download an ABA File of the payroll data and then submit this to your bank to pay your employees in bulk, which you can see more information by clicking here. Are you talking about issues with your QuickBooks USA file?
If you are trying to set this up on a QuickBooks Online USA file and encountering issues with running payroll please click here for contact to their support team.
Thanks,
-Steven