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Hi lucy-shalley-con,
Thanks for reporting the unexpected behavior you've encountered when trying to lodge the pay event to the ATO. The incident has been raised with our payroll partner team for further investigation.
In the meantime, here's a work around on how you can lodged the pay event to the ATO:
Once done, check if the pay event is showing submitted status. If the issue persists, we'd recommend contacting our Payroll Customer Care Team for further checking on your payroll account.
Message us back if you need more help with QuickBooks. I'll be sure to get back to you as soon as possible.
Hi lucy-shalley-con,
Thanks for reporting the unexpected behavior you've encountered when trying to lodge the pay event to the ATO. The incident has been raised with our payroll partner team for further investigation.
In the meantime, here's a work around you can check on how to lodged the pay event to the ATO:
Once done, check if the pay event is showing submitted status.
Message us back if you need more help with QuickBooks Online. I'll be sure to get back and help you.
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