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ganesh2
Level 2
posted
‎November 23, 2020 02:43 PM
last updated ‎November 22, 2020 7:43 PM

The leave balance not updating even though I have entered all previous leave taken. How I see the updated leave on pay slip?

 
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Best answer November 23, 2020
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Rebecca_A Product Champion
QuickBooks Team
QuickBooks Team
‎November 23, 2020 03:17 PM

The leave balance not updating even though I have entered all previous leave taken. How I see the updated leave on pay slip?

Thanks ganesh2,

 

It may be best to contact the Support Team so one of our experts can take a look at the file. 

 

If you've entered all leave taken and the pay run has been finalised the pay slip should be reflecting the correct data. 

 

Thanks, 

Rebecca 

 

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ganesh2
Level 2
‎November 23, 2020 03:35 PM

The leave balance not updating even though I have entered all previous leave taken. How I see the updated leave on pay slip?

Thanks. I suppose let me finalise the pay run and see how it shows. If still I have the same problem I will get in touch. Thanks for your input. Have a nice day.

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8 Comments 8
Rebecca_A Product Champion
QuickBooks Team
QuickBooks Team
‎November 23, 2020 03:04 PM

The leave balance not updating even though I have entered all previous leave taken. How I see the updated leave on pay slip?

Hi ganesh2, 

 

Thank you for reaching out. Are you having an issue with the leave taken balance or the available balance not showing correctly? 

 

Thanks, 

Rebecca 

Reply
ganesh2
Level 2
‎November 23, 2020 03:07 PM

The leave balance not updating even though I have entered all previous leave taken. How I see the updated leave on pay slip?

Hi Rebecca, The available balance is not adjusting to the leave already taken it is still showing full leave balance.

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ganesh2
Level 2
‎November 23, 2020 03:10 PM

The leave balance not updating even though I have entered all previous leave taken. How I see the updated leave on pay slip?

The pay slip still shows 0 leave taken and shows full balance. I have added the leave taken for the last two years which is showing on the report but not showing on the payslip.

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Rebecca_A Product Champion
QuickBooks Team
QuickBooks Team
‎November 23, 2020 03:10 PM

The leave balance not updating even though I have entered all previous leave taken. How I see the updated leave on pay slip?

Thank you. 

 

How was the leave taken entered? Was it via the Pay Run or opening balances? 

 

Also are all pay runs finalised? 

 

Thanks, 

Rebecca 

Reply
ganesh2
Level 2
‎November 23, 2020 03:15 PM

The leave balance not updating even though I have entered all previous leave taken. How I see the updated leave on pay slip?

The leaves were entered through the Manage employees tab and create requests.

 

After entering the leaves no pay run finalised. I was looking at the draft pay run and it is still showing full leave there which will eventually show in the payslip.

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Rebecca_A Product Champion
QuickBooks Team
QuickBooks Team
‎November 23, 2020 03:17 PM

The leave balance not updating even though I have entered all previous leave taken. How I see the updated leave on pay slip?

Thanks ganesh2,

 

It may be best to contact the Support Team so one of our experts can take a look at the file. 

 

If you've entered all leave taken and the pay run has been finalised the pay slip should be reflecting the correct data. 

 

Thanks, 

Rebecca 

 

Reply
ganesh2
Level 2
‎November 23, 2020 03:35 PM

The leave balance not updating even though I have entered all previous leave taken. How I see the updated leave on pay slip?

Thanks. I suppose let me finalise the pay run and see how it shows. If still I have the same problem I will get in touch. Thanks for your input. Have a nice day.

Reply
Rebecca_A Product Champion
QuickBooks Team
QuickBooks Team
‎November 23, 2020 03:38 PM

The leave balance not updating even though I have entered all previous leave taken. How I see the updated leave on pay slip?

Sounds great.

 

Let me know if you have any more trouble. 

 

Thanks,

Rebecca 

Reply