When preparing my current BAS its not finding the PAYG withholdings for my employees. All my last BAS has been no issues.

Hey User03868,

There are a couple things that we can look at for an issue like this.

Can we first check that all the PAYG journals have been created for the right dates and that they have the W-2 tax code in the journal also. It should look like this: 

https://imgur.com/NvnDU1l

https://imgur.com/zC3kvrO

Let's start there; Let me know if have any follow up questions. 

Thanks.

Hello James

The Chart of accounts and the Journal entry have the BAS-W2 entries in them.

Hello there, Stebo.

If the BAS-W2 entries are in the Chart of Accounts and Journal entry, it should show on the BAS report as well. I've tried checking our files, but I'm unable to see any investigations similar to yours. 

Let's isolate this by opening QuickBooks Online through an incognito window. If you're able to see the PAYG withholdings from there, go back to your main browser and clear the cache. It's advisable to clear them out regularly so any unusual behavior can be avoided.

In addition, using a different browser resolves issues like this.

Keep us updated by leaving a comment below. 

Hello Kristine 

I opened Quickbooks in Microsoft Edge and it's the same.

I also cleared the cache on Chrome to try that and it made no difference.

When i looked the PAYG in the BAS was at $ - 1400 and it should be well over $5000.

I'm not understanding this.

I want to make sure your concern is taken care of, Stebo.

I suggest getting in touch with our customer care support so an agent can take a better look at this. Here's how you can reach out to them:

1. Click the Question mark (?) icon inside QuickBooks Online.
2. Choose Contact us. 
3. Enter a brief description of your issue, then click Let's talk. 
4. Choose either Start a chat or Get a callback. 

You can always visit the Community if you have other concerns. Have a good one!