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daman1
Level 1
posted
‎November 29, 2020 10:46 AM
last updated ‎November 28, 2020 3:46 PM

Whenever I try to lodge payslips of employees with ATO it shows error. Also received email from ATO regarding not receiving STP payroll reports.

 
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1 Comment 1
Steven_Product Champion
QuickBooks Team
QuickBooks Team
‎November 30, 2020 08:56 AM

Whenever I try to lodge payslips of employees with ATO it shows error. Also received email from ATO regarding not receiving STP payroll reports.

Hi daman1, 

 

On your STP lodgement you are trying to make through a Pay Event does it come up with a particular error message? Within the payroll system you only lodge the current year to date figures with the ATO not payslips. If you prefer to have a look on your own I have attached a link of common payroll errors in regards to STP below.

 

Resolving Common STP Lodgement Issues

 

Alternatively, you are always welcome to give our friendly support team a call or chat by clicking here.

 

Thanks, 

 

-Steven

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