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Level 1

Whenever I try to lodge payslips of employees with ATO it shows error. Also received email from ATO regarding not receiving STP payroll reports.

 
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QuickBooks Team

Whenever I try to lodge payslips of employees with ATO it shows error. Also received email from ATO regarding not receiving STP payroll reports.

Hi daman1, 

 

On your STP lodgement you are trying to make through a Pay Event does it come up with a particular error message? Within the payroll system you only lodge the current year to date figures with the ATO not payslips. If you prefer to have a look on your own I have attached a link of common payroll errors in regards to STP below.

 

Resolving Common STP Lodgement Issues

 

Alternatively, you are always welcome to give our friendly support team a call or chat by clicking here.

 

Thanks, 

 

-Steven