Let me help, @celiacao.
It's possible that your time tracking was turned off in the company's setting. You'll need to set your time tracking preferences first before you can create a Single Time Activity or Weekly Timesheet.
Here's how to turn on time tracking:
- Go to Settings ⚙ and select Account and Settings.
- Select Advanced.
- In the Time tracking section, select Edit ✏.
- Set your time tracking preferences.
- Select Save, then Done.
You can also check this article for more details: How to turn on and set up time tracking.
Your employee can also fill out a Weekly Time Sheet or a Single Activity Time Sheet by adding a time tracking user.
If you need to update your company settings, you may also check the related discussions below.
How to configure company settings
How do I set my advanced account settings?
That's it. If you have other questions about tracking hours, please know that I'm always around to help.