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celiacao
Level 1

Why can't I key in the hours that staff worked?

 
1 Comment 1
Anonymous
Not applicable

Why can't I key in the hours that staff worked?

Let me help, @celiacao.

 

It's possible that your time tracking was turned off in the company's setting. You'll need to set your time tracking preferences first before you can create a Single Time Activity or Weekly Timesheet.

 

Here's how to turn on time tracking:

 

  1. Go to Settings ⚙ and select Account and Settings.
  2. Select Advanced.
  3. In the Time tracking section, select Edit ✏.
  4. Set your time tracking preferences.
  5. Select Save, then Done.

You can also check this article for more details: How to turn on and set up time tracking.

 

Your employee can also fill out a Weekly Time Sheet or a Single Activity Time Sheet by adding a time tracking user. 

 

If you need to update your company settings, you may also check the related discussions below.

 

How to configure company settings

 

How do I set my advanced account settings?

 

That's it. If you have other questions about tracking hours, please know that I'm always around to help.