Learn how to get help with your payroll offerings and services.
Contact us through your product
- Phone and Chat - Mon-Fri (8:30am-6:30pm) AET (Australian Eastern time)
- Chat only - Sat-Sun (8am-8pm) AET (Australian Eastern time)
- Sign in to your QuickBooks Online company.
- Go to Help (?).
- In the Search tab, select Contact Us.
- Enter your question and select Continue.
- Choose a way to connect with us:
- Have a chat with a support expert.
- Get a callback from the next available expert.
- Ask the community for help.
Chat with us online
Alternatively, you can fill out the form to chat with an expert here.
QuickBooks Workforce
Workforce chat is available Mon–Fri 8 AM - 10 PM and Sat–Sun 8 AM - 8 PM AET (Australian Eastern time)
Contact us through the web browser
- Go to Help
. - Select Contact Us.
- Select Chat with us.
- Enter your email address, name, and question.
- Select Start Chat.
Contact us through the Workforce mobile app
- Tap Help.
- Tap Contact Us.
- Enter your email address, name, and question.
- Tap Start Chat.