Some of the invoices do not carry an uniform 10% GST as some of the line items do not carry GST. How can I enter them in? i.e. $1500 invoice only carry $32 GST
Let's investigate what's causing the GST 10% rate not accruing the correct amount in an invoice, iamhealthyshelly.
You can re-open the transaction and let's make sure the GST (10%) rate is applied to all the Product/Service line items. You can also use the Audit Log feature to see if the Includes GST @ 10% on section was edited.
If the correct rate was applied to all line items and it was not modified, you can delete and recreate the invoice.
If the same thing happens, I'd suggest contacting our Customer Support Team. They'll investigate what's causing this issue.
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