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How can I help my Wholesale client to turn on his QBO mileage function, he is Admin user, and I'm the master Admin

my client likes to start use Mileage function from his QBO login , but when he tried to click on Mileage on left side of his QBO, it is asking him to contact his Master Admin to help.
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QuickBooks Team

How can I help my Wholesale client to turn on his QBO mileage function, he is Admin user, and I'm the master Admin

Hi there, 

 

Your business-related mileage can add up fast. With QuickBooks Online, you can automatically track your mileage with our mobile app and categorize your trip as business or personal with a quick swipe. Then, when it’s tax time, you’ll have a detailed log of all the business miles you can deduct. Here's how to get going.

 

How to turn mileage auto-tracking on or off

 

To start tracking your mileage, you’ll need to turn it on in the QuickBooks Mobile app.

  1. Tap Mileage.
  2. Tap Auto-tracking.
  3. Toggle Auto-tracking on.

You’ll also want to make sure your phone has correct location permissions enabled. If your client is getting that message, they'll need to make they're logged in as an Admin. If they've double-checked that and they're still getting the message, I recommend contacting our support team using this link here. One of our agents will be happy to take a look at your account and give you the assistance you need.