How do I end my subscription and retain my files? okay

Do you need to migrate data to another accounting app?

Hi lonepine05.

While we hate to see you go we understand that QuickBooks Online isn't for everyone. I'd be happy to go over how you can retain the information you put into your QuickBooks Online account.

In order to keep information from your account you'd need to export it to excel. In order to export your companies information you can follow the steps in this article.

Once that's complete and if you're looking to close your account you can follow these steps to do so:

1. Open a web browser on your computer, not a mobile device.
2. Sign in to QuickBooks Online as an admin user.
3. Select Settings ⚙ and then Account and settings.
4. Go to the Billing & Subscription tab.
   Note: if you don't see the Billing and Subscription tab, then you bought QuickBooks through a mobile app store. See the steps for your device below.
5. In the QuickBooks section, select Cancel subscription or Cancel online. If you're cancelling a trial, select Cancel trial.
6. Follow the onscreen steps.

If you have any questions let us know and we'd be happy to help.