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How do I make it so users open automatically in multi user

Would like to set default so users automatically open in Multi user.  As the administrator, it is frustrating to FIND the person who opened in single.

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Best answer 03-11-2019

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QuickBooks Team

How do I make it so users open automatically in multi user

Hello, pswork.

I'm with you and it would be time-consuming to check every workstation to see if it's in single-user mode. Let me help you set your company file to open in Multi-user by default. 

There are two ways to open company files in Multiuser mode automatically. The first one is to check the Open file in multi-user mode option. Here's how: 

  1. Click the File menu.
  2. Select Open or Restore Company.
  3. Choose Open a company file, and then click Next
  4. In the Open a Company window, check the Open file in multi-user mode box at the bottom. 

Each time you open the company file from the computer, the multiuser mode will be enabled. You can do this on every workstation. 

The second one is to edit the QBWUSER.INI file and then change the MULTIUSERMODE value. Due to the technical nature of this method, you might want to reach out to a computer expert. 

Here's how: 

  1. Navigate to the AppData folder. The default location is C:\Users\(username)\AppData\Local\Intuit\(Your QuickBooks Desktop version). 
  2. Find QBWUSER.INI and then open it using Notepad
  3. Press CTRL + F and then find MULTIUSERMODE.
  4. Change the value to "Y" (MULTIUSERMODE=Y). 
  5. Save the file. 

There are times when the system reverts the file to the original value. To prevent this: 

  1. Right-click the QBWUSER.INI file. 
  2. Select Properties
  3. Go to the General tab.
  4. Check the Read-only box.
  5. Click Apply, and then click Save

Please don't hesitate to reach out to me if there's anything else you need help with. 

View solution in original post

3 Comments
Highlighted
QuickBooks Team

How do I make it so users open automatically in multi user

Hello, pswork.

I'm with you and it would be time-consuming to check every workstation to see if it's in single-user mode. Let me help you set your company file to open in Multi-user by default. 

There are two ways to open company files in Multiuser mode automatically. The first one is to check the Open file in multi-user mode option. Here's how: 

  1. Click the File menu.
  2. Select Open or Restore Company.
  3. Choose Open a company file, and then click Next
  4. In the Open a Company window, check the Open file in multi-user mode box at the bottom. 

Each time you open the company file from the computer, the multiuser mode will be enabled. You can do this on every workstation. 

The second one is to edit the QBWUSER.INI file and then change the MULTIUSERMODE value. Due to the technical nature of this method, you might want to reach out to a computer expert. 

Here's how: 

  1. Navigate to the AppData folder. The default location is C:\Users\(username)\AppData\Local\Intuit\(Your QuickBooks Desktop version). 
  2. Find QBWUSER.INI and then open it using Notepad
  3. Press CTRL + F and then find MULTIUSERMODE.
  4. Change the value to "Y" (MULTIUSERMODE=Y). 
  5. Save the file. 

There are times when the system reverts the file to the original value. To prevent this: 

  1. Right-click the QBWUSER.INI file. 
  2. Select Properties
  3. Go to the General tab.
  4. Check the Read-only box.
  5. Click Apply, and then click Save

Please don't hesitate to reach out to me if there's anything else you need help with. 

View solution in original post

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Level 1

How do I make it so users open automatically in multi user

Hi!  We have checked this on all our our computers and they are all set to "Y" to always open in Multiuser and the value is set to "Y" in QBWUSER.INI.  We continue to have this issue.  This only started after updating to Quickbooks19.  We also use QB through Right Network so not sure if that might be a factor as well.  Any other ideas?

 

Thank you!

Highlighted
QuickBooks Team

How do I make it so users open automatically in multi user

Hello Silasknox,

 

I'm glad to hear you've tried the steps that were outlined above regarding the INI file. It's also important to make sure the "Open file in multi-user mode" is checked off when you're opening the company file. The steps were outlined above at the beginning of the response from the previous agent. If you've done all that, the next step is to get in touch with phone support.

 

They'll be able to take a closer look at these configurations to ensure that everything is set up as it should be so you can open your file in multi-user mode automatically. With tools like a screen share session, they'll be able to see what you're seeing and verify the details. Dial 1-877-772-9158. Find out more about support hours and policies here: Intuit QuickBooks Desktop software support policies

 

Enjoy the rest of your day!