Welcome to the Community forum, @melmoman! To provide an accurate solution, I'd like to know more details about your concern in QuickBooks Online (QBO).
If I may ask first, have you recently created a new account in the Chart of Accounts (COA) and are trying to reflect a starting balance for this account on the Balance Sheet as of a past date?
Any additional information you can provide will help me understand your specific situation and offer the most relevant advice. If possible, a screenshot of what you're seeing would be extremely helpful.
On the other hand, if you want to customize your Balance Sheet report to show past periods. Here's how:
- Log in to your QBO account.
- Go to Reports then search for and open Balance Sheet.
- Choose Custom dates from the Report period dropdown.
- Pick a historical date on the From and To options.
- Hit the Refresh report icon.

For detailed information about the Balance Sheet report, you may want to navigate through this article: Run a Balance Sheet report in QuickBooks.
I hope this helps you, @melmoman. If you have any questions while working through this process, feel free to post here again.