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Jason-Rodriguez
Level 1

How to get refund on accidental subscription purchase

I bought a subscription but was not my intention. How would I be able to get a refund?

1 Comment 1
jamesjdt
Moderator

How to get refund on accidental subscription purchase

Hi Jason,

 

While I’d love to assist you directly, resolving this particular situation requires a more in-depth review by our Live Support Team. They can pull up your account and provide further recommendations. Here's how you can reach them:

 

  1. Go to the Help menu, then click the Search tab.
  2. In the search box, type Contact Us.
  3. Click Contact Us and hit Callback.
     

You can find their support hours in this article: Get help with QuickBooks products and services.

 

Please feel free to reach out if you have any further questions or concerns. We’re here to help.

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