cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
mikejaking
Level 1

I am trying to complete my FINTRAC documentation. You have my business listed as a sole proprietorship but i am a Canadian corporation. How do i fix this.

 
1 Comment 1
LouiseG
QuickBooks Team

I am trying to complete my FINTRAC documentation. You have my business listed as a sole proprietorship but i am a Canadian corporation. How do i fix this.

You can change your business type in the Payroll settings, Mike.

 

If you use QuickBooks Online (QBO) Payroll and have not yet set up direct deposit, you can modify the business structure within the Payroll settings.

To change your business type, follow these steps:

 

  1. Go to the Gear icon, then Payroll settings.
  2. Click the pencil icon in the Bank accounts section.
  3. Under About your business, select the pencil icon.
  4. Click the dropdown arrow and choose a Business type.
  5. Hit Save and continue.

 

On the other hand, if you had set it up or use QBO Payments, it is advisable to contact our Live Support team to assist you with modifying your business type and completing your FINTRAC documentation. 

 

Please follow the steps below to reach them:
 

  1. Navigate to the Help icon.
  2. Click the Search tab, then Contact Us.
  3. Enter a brief description of your concern and then Continue.
  4. Choose how you would like to get in touch with a representative.

 

You can check their support hours through this material: Get help with QuickBooks products and services.

 

I'll share resources to guide you through using the resolution center and managing payroll reports in QuickBooks:

 

 

Feel free to add a comment below if you need further assistance with your payroll settings or any QBO-related concerns. My team and I are always here to help.

Need to get in touch?

Contact us