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info2136
Level 1

I am trying to switch my subscription service from apple.com to the subscription directly with quickbooks.

I am trying to switch my subscription service from apple.com to the subscription directly with quickbooks.

1 Comment 1
Irene R
QuickBooks Team

I am trying to switch my subscription service from apple.com to the subscription directly with quickbooks.

You have to cancel your subscription through Apple and talk to our live support team to be able to switch billing services, Info2136. Let me guide you through the process.

 

Initially, since your current billing is through Apple, you need to cancel your subscription with them. After that, contact the Apple Support Team to confirm your account cancellation.

 

Following your subscription cancellation, kindly contact our QuickBooks Online (QBO) live support team to facilitate the transfer of your billing, as they have secure tools to access your account details. QuickBooks accepts Visa, MasterCard, American Express, and Discover cards.

 

Here's how to reach out to our support team:

 

  1. Log into your QuickBooks Online company.
  2. Click Help (?) at the upper right corner of your screen.
  3. Tap on Search, then select Contact Us.
  4. Pick a topic to connect with the right expert.
  5. Select how to contact our QB support team.
  • Via a Callback, where they’ll save you a spot and call you back.
  • Via Chat, start a chat with our support>
     

Note that our QBO live support team varies on your subscription. You can check their availability by visiting this webpage: Get help with QuickBooks products and services.
 
Once you can access and manage your account, this article will guide you on viewing your subscription information, updating your payment method, altering your billing schedule, and canceling your subscription: Manage billing, payment, and subscription info in QuickBooks Online.

 

That should point you in the right direction when changing your billing services. Click the reply button if you have any other QuickBooks-related queries. I'm just a notification bell away.

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