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vkcorp2025
Level 1

my customer recently paid me with invoice but I didn't got the money, instead quickbooks asked me to verify my business so I did it but then also I didn't received money?

From the customer side the money has been deducted , but here it shows nothing

1 Comment 1
ZuzieG
QuickBooks Team

my customer recently paid me with invoice but I didn't got the money, instead quickbooks asked me to verify my business so I did it but then also I didn't received money?

Here are the factors that might cause the payments to still be on hold, Vkcorp2025.

 

If this is your first payment, it can take up to five business days to be deposited. After that, payments may take slightly longer to process due to additional security checks. Once your account is fully set up, you'll receive an email confirming that payments will be processed at the usual speed.

 

Bank transfers require a separate enrollment, and once enrolled, payments are usually deposited within three to four business daysPlease check the Status column of your payments in the Merchant Service Center. " Funded " means the payment is on its way.

 

If the status shows Funded and you have not received the money, please contact your bank, as they may be holding the deposit. If you've already contacted your bank and still haven't received the funds, I recommend reaching out to our live support team for further assistance.

 

I'll be around whenever you have any additional questions.

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