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Ramesh-Nair
Level 1

My students [PII name removed], [PII name removed] and [PII name removed] are unable to login even after accepting the invite I send as an Educator. Please help.

My students [name removed], [name removed] and [name removed] are unable to login even after accepting the invite I send as an Educator. Please help.

1 Comment 1
Jayson_E
QuickBooks Team

My students [PII name removed], [PII name removed] and [PII name removed] are unable to login even after accepting the invite I send as an Educator. Please help.

Hello, Ramesh. After your students accepted the invitation, did they successfully create an Intuit account?     

                   

If so, and they're still unable to log in, we recommend contacting the Intuit Education Support team for further assistance. They have the tools to investigate account-specific issues and provide the appropriate solution.       

    

Here's how to get in touch with them:  

 

  1. Go to this link: https://www.intuit.com/ca/partners/education-program/support/.
  2. Select your preferred method of communication for support.

 

If you have any further concerns, please don't hesitate to contact us.

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