Hi there,
It's important get you the support you need as soon as possible. I encourage you to contact our support team using the following details:
- Phone: 1-833-317-2226 from Monday to Friday from 9 a.m. to 8 p.m. ET or Saturday from 9 a.m. to 6 p.m. ET.
- Schedule a Callback: click (?)Help in the upper right > click Contact Us > explain your situation > click Let's Talk > choose Get a callback (Note: Callback errors are the same as regular phone hours.)
- Social Media: Facebook and Twitter from Monday to Friday between 9 a.m. and 8 p.m. ET.
- Chat: click (?)Help in the upper right > click Contact Us > explain your situation > click Let's Talk > choose Start a Chat.
Let me knwo if you have other questions. I'll be on standby.