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Joel Russ
Level 1

This is regarding the account for Slocan River Streamkeepers, member# ending 6441.

signed up for QuickBooks for the environmental group, Slocan River Streamkeepers, that I work with. Your offices emailed me a bill on 21 October, 2024. The Streamkeepers board members had decided to manage books in another way, so I cancelled Intuit services via Unsubby on 29 October, 2024 (confirmation received by me, by email, on 30, October 2024). I believe my account was paid up as far as reflected in the 21 Oct bill.
 
I see that you've billed me on 21 November, 2024. I assume this is for services in October, although we’d made no use of QuickBooks in that month. Please clarify, and assure me that will be the last bill I receive from Intuit. Thank you.
 
Joel Russ
1 Comment 1
Chrea
Level 6

This is regarding the account for Slocan River Streamkeepers, member# ending 6441.

You will have to login to your QBO account as the Primary Admin, navigate to Billing and Subscription menu and cancel your subscription.

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