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legacycustomexteriors
Level 1

When I try to subscribe for $30 is says congrats successful. Doesn’t work but keep saying congrats congrats and never works

 
1 Comment 1
Erika_K
QuickBooks Team

When I try to subscribe for $30 is says congrats successful. Doesn’t work but keep saying congrats congrats and never works

Hi, legacycustom. Let’s troubleshoot to see if this is a browser-related issue and ensure you can access your new QuickBooks account.

 

First, ensure your browser is supported and updated, as outdated versions can cause issues. Next, log in through the QuickBooks Online (QBO) sign-in portal using a private or incognito window to avoid interference from cached data or cookies. Then, download or preview your quotes again.

 

For continued issues, restart your browser and add Intuit as a trusted site in your browser settings.

 

If the issue persists, I recommend contacting our live support team for further assistance. They have the tools to investigate the matter further and provide a resolution.  

 

Please let me know if you have further questions about account management.   

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