Where are the license & product number located?

[plung]

Your tag is QuickBooks License. Did you just purchase a license of QuickBooks Desktop?

[paulabeckford2020]

Upgraded from 2019 to 2020

[paulabeckford2020]

I have had Quickbooks since 2016. However I just upgraded to 2020 because my tax table no longer works.

[Fiat Lux - ASIA]

@paulabeckford2020 

Did you encounter any issue? Your company file should be converted easily on QBD 2020. 

[LauraAB]

Hi paulabeckford2020,

It's great to hear that you've upgraded to QuickBooks Desktop 2020 to make sure you're able to use the newest tax tables for Payroll. This will ensure that you have the calculations you need to accurately pay your employees and calculate remittances to the government. I'll help you make sure you can get set up and using the program.

Since you've posted on this thread, it seems like you may be looking for your license and product numbers to enter into the program. If that's the case, you should have received that information in an email sent to you if you have a subscription. If you've upgraded the program without going through that email, I recommend going back to see if you can find it. It would have been issued in September with 2020's release.

If you don't have a subscription and simply downloaded a copy of 2020, you'll need to purchase license information or sign up for a subscription in order to be able to use the program. Our support team can help you with that or with getting you your license information if you can't find the email from September. You can dial 1-833-317-2226 or use the chat feature when you have Pro or Premier. This article goes over how to access the chat and other important support details: Intuit QuickBooks Desktop software support policies

I hope that helps! Don't hesitate if you have more questions.

[jim8787]

yes but i didnt write the numbers down

[jim8787]

I upgraded to 2020 paid with visa but didnt recieve e-mail

[Fiat Lux - ASIA]

@jim8787 

You didn't get any email from Intuit whatsoever? Nothing in Spam folder? 

[Nick K]

Hi jim8787,

Having the license information for your new version of QuickBooks Desktop is something we make sure to provide all customers when they purchase it. I can help point you in the right direction.

QuickBooks Desktop makes it easy to upgrade from one version of Desktop to another. When you purchase a version of QuickBooks Desktop on an existing account the license information is emailed to the primary user on the account. If you're the primary user on the account, I recommend checking your junk or spam box as some email providers filter it there. You can also call our support team and they would be happy to send that email out again. You can reach them at 877-772-9158.

Once you have your license information you can upgrade to the new version by following the steps in this article.

Have a great day!

[1065HA]

Bought a couple of years ago and never got started with it

[PatriciaT]

Hi 1065HA,

I'll be happy to point you in the right direction with this. Do you mind clarifying which QuickBooks Desktop version you have?

[PRUSA]

I purchased a QuickBooks Desktop Pro Plus 2021, 15-month Subscription (E-Delivery) from Costco.

I can not locate the "Product Number"!

[Fiat Lux - ASIA]

@PRUSA 

You have to ask Costco directly. If they are unable to resolve it, you should ask for refund.

Anyway, why did you purchase QB Desktop Pro Plus? It is a QB Desktop US version