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useranibroek
Level 1

Why do some companies show up under QB Accountant companies and others under Quickbooks Online companies when I log in?

Is this determined by the client adding me as an 'accountant' vs a 'user'?
2 Comments 2
4Gal
Level 11

Why do some companies show up under QB Accountant companies and others under Quickbooks Online companies when I log in?

Do you have a QBOA account and a QBO account with the same email address?

Trish_T
QuickBooks Team

Why do some companies show up under QB Accountant companies and others under Quickbooks Online companies when I log in?

Hello useranibroek,

 

Welcome to Community!  You are correct!  When signing into QuickBooks Online, you'll see a list of all accounts associated with your email address, based on your user role.  Client accounts will be visible under your Accounting firm, while any other accounts you've been added to as a Company Admin, or other user type, will appear under QuickBooks Online companies.

 

Feel free to reach back out with other questions.  We would be glad to help!

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