We want to help you here, @bahodgkins.
Can you please share more details about your concern? What specific feature or service in QuickBooks are you needing help with? We need this to be able to gather information to help you better.
Just a disclaimer, we do not handle account and billing concerns here in the community for the security of our customer's data. Do not provide any personal details of your account.
I'll be right here on standby for the additional details. Have a great day.