To clear this up, you can match the invoice payment with the deposit entry showing on your Bank transactions page.
This occurs if an invoice payment is manually received while your bank uploads a deposit entry in QuickBooks.
Before matching the transactions, make sure the manually received payment entry is deposited into the correct bank account.
If the accounts match, proceed to link the entries in the Bank transactions section by selecting the correct account tile. Then, find the deposit, go to the Match/Categorize column, and click the Match option.
Find the invoice payment under the suggested matches. Then, select the checkbox for that entry and click Match to save it.
If it isn't showing, you can review the invoice payment to see if it was deposited into the correct account. If it wasn't, edit the payment, click the Deposit to dropdown, transfer it to Undeposited Funds, and save it.
Once finished, make a bank deposit, ensuring you select the correct bank account and invoice payment. After this, go back to the Bank transactions page to match the entries.
Let me know if you have any additional questions by leaving a comment below.
