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Z Zee
Level 4

credit after bill is paid

Hi,

 

I received a refund from vendor after the bill was paid. I followed step one to deposit the refund check and followed step two to create the credit. Do I need to do something else afterwards? I see that step three is linking the deposit to the credit but I don't understand how to do that if the bill is paid already. In the instructions it says to go to pay bills, but the bill is paid already.

 

Thank you to anyone that can explain this to me!

 

4 Comments 4
JamesM4
QuickBooks Team

credit after bill is paid

Hello Z Zee, 

 

Welcome to the Community. QuickBooks is a powerful program that helps you streamline your work. I'll be happy to provide more info and help steer you in the right direction. 

 

Based on the details you've provided, I recommend checking out the following article as it provides more info on how to: Record a supplier refund in QuickBooks Desktop. The article provides the necessary steps required in order to accurately record your transactions. In case you're looking for methods that go beyond what's been provided in the article, I recommend getting in touch with an accounting professional for expert advice. If you're not in contact with one, I encourage you to search for one on our website using this link here. Doing this will help prevent any future discrepancies. 

 

Let me know if you have other questions. I'm here to help. 

Z Zee
Level 4

credit after bill is paid

I'm not sure if you received my response because I didn't reply directly from this msg, so here it goes again.

 

Thank you for the link. I have those instructions and read them several times already but I don't know how to do number three. linking it would be easy if the bill is not paid because then the bill appears in the pay bills box, but how do i link deposit to credit if the bill is paid already.

 

can you perhaps give me some baby steps?

 

thank you

JamesM4
QuickBooks Team

credit after bill is paid

Glad to hear back from you, Z Zee. At this point, I highly recommend reaching out to an accounting professional for expert advice on how to record the transactions as this helps prevent errors in your books. If you're not in contact with a professional, don't worry, you can search for one using this link here

 

I'll also leave this question open in the Community so other accountant users can share their advice. Otherwise, feel free to ask other questions, I've got your back. 

Z Zee
Level 4

credit after bill is paid

Thank you James.

 

Hi to all,

 

Can anyone help me with this question?

How do I do step number three of linking the credit to the deposit? If I go to pay bills, as the instruction says, I only see my unpaid bills.

 

Thank you!!

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