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Everything you need to know about connecting your bank and credit cards in QuickBooks Online
Lynda-Steele
Level 1

Ho can I fix a Bank account in QBO listed 2 times with balances but only have 1 account.

I have 1 chequing account but the QBO synch is bringing that same bank account down 2 times. the balance is showing up on my Balance sheet 2 times as well.

1 Comment 1
Alex M
QuickBooks Team

Ho can I fix a Bank account in QBO listed 2 times with balances but only have 1 account.

Hi there Lynda-Steele,

 

Thanks for reaching out about your bank accounts. QuickBooks Online is a great tool able to connect to multiple bank websites to help import transactions so you can add them to your books. I can point you in the right direction for this.

 

If you see duplicate accounts in the banking tab, you can follow the steps on this page to Disconnect accounts connected to online banking in QuickBooks Online to disconnect the duplicate account.

 

If you have any other questions, feel free to reach out here.

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