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Thank you for pointing this out, JBond7. Allow me to assist you in rectifying the bank reconciliation that has been mistakenly categorized under the incorrect payroll item. To start, let's manually undo the reconciliation.
Please follow the process below:
- Navigate the Gear Icon.
- Select Chart Of Accounts.
- Choose the bank with the reconciled transactions and click View Register.
- Locate the specific transaction and expand its view by selecting it.
- In the checkmark column, click the box marked R repeatedly until it is empty, thus removing the transaction from reconciliation.
- Click Save to apply the changes.
Once you undo the reconciliation, you can make the necessary edits to correct the details. After doing so, you can reconcile it again by selecting R.
I’ve attached this article for you to review, providing further details on how to undo transactions in QuickBooks Online (QBO): Undo or remove transactions from reconciliations in QuickBooks Online.
For your future reference, here is an article that will provide information about the reconciliation report: Things to know about reconciliation reports.
Rely on the QuickBooks Community team for continuous support with all your QBO requirements. Should you need further help ensuring that your reconciliation process in QBO is accurate, please leave a comment below. Have a great day ahead!
