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If I want to enter a pay date for April 2020, the dates only start in the month of May. Why?
It's important you're able to enter prior payroll details and I'll be happy to show you how. QuickBooks offers a versatile payroll module which makes it simple to manage your staff and make sure they get paid on time.
QuickBooks Online Payroll gives you maximum control over your own payroll. You can enter prior payroll history easily with QuickBooks using the steps outlined below. Since you're not seeing the option to enter the pay for April, I recommend contacting our payroll support team for assistance. Our payroll support team will be able to take a look at your account and provide a pay edits template which you'll have to fill out to reflect the payroll amounts on your account. Here are the contact details:
Schedule a Callback or start a Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat. Support is available from Monday to Friday between 9 a.m. and 8 p.m. ET.
Click Payroll > Employees tab then select Run payroll.
Ensure the correct Pay period and Pay date are entered.
Select all the employees included on this pay run, and make sure the Pay method for each one displays Paper cheque.
Enter hours and necessary info, then Preview payroll.
Confirm the Net pay then select Submit payroll when ready.
If you've never ran payroll, you can enter an employee's year-to-date information when setting them up. You'll just need to follow the steps in their profile.
If you're using Advanced Payroll Powered by WagePoint and you haven't ran payroll yet, you can enter prior payroll amounts for each employee. Here's how:
From the left menu, select Payroll > Employees.
Locate the desired employee or contractor, then choose Edit.
Navigate to the Year to date tab. (Note: The Year to date tab will not be available after you have processed your first payroll. This is because entering YTD payroll info is required before running payroll.)
Enter the employee's or contractor’s YTD amounts for each line.
Give this a try and if you have questions, don't hesitate to reach back to me in the comments below. I'll be happy to steer you towards the right direction.