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Everything you need to know about connecting your bank and credit cards in QuickBooks Online
CQE
Level 3

Is anyone else having issues with the QB and Tangerine accounts not downloading transactions since Tangerine updated its password requirements? No notice received from QB

When I asked about this, they finally said that it is being worked on - why would we, as customers of QB, not have received notice of this issue? Unacceptable.

1 Comment 1
EvethC
QuickBooks Team

Is anyone else having issues with the QB and Tangerine accounts not downloading transactions since Tangerine updated its password requirements? No notice received from QB

Hi there, CQE.

 

Thank you for sharing your experience. We recognize the importance of uninterrupted access to your transactions, especially after Tangerine's password requirement changes. We appreciate your patience as we work on restoring the connection between QuickBooks and Tangerine accounts.

 

Updates are currently underway to restore the connection between QuickBooks and Tangerine accounts. For the latest information specific to your case, we recommend contacting our Customer Service team again. They will provide clarity on the progress made to resolve this matter.

 

If there's anything further we can assist with, please don't hesitate to reach out.

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