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Is there any update on Royal Bank connection - it hasn't worked with QBO for a week?

 
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QuickBooks Team

Is there any update on Royal Bank connection - it hasn't worked with QBO for a week?

Hello, 

 

The bank feed is one of the best time-saving tools in QuickBooks Online. This tool is designed to save you time and effort so you can enter and match transactions easily. This comes in especially handy during reconciliations. I'd be happy to explain what's happening with the connection to RBC. 

 

Our engineers have been made aware of an ongoing issue between QuickBooks Online and the Royal Bank. Users are experiencing Error 105 when trying to connect or update their account in the bank feed. Errors are never fun, and I want to make sure you're the first to know when this issue has been resolved. 


If you'd like to be added to a list of impacted accounts for email updates, please reach out to our tech support team. I'm confident our engineers will have this resolved in no time. 


In the meantime, I'd recommend uploading your bank transactions manually using a CSV file. This is a simple process that just involves a few extra steps. Here's how to do it: Manually upload transactions into QuickBooks Online. This will help keep your account up-to-date so you can continue with your work.


I hope this helps to clarify things for you. 

Have a wonderful day.