payroll tax not showing in bank transactions page to match

Welcome, Anne. We appreciate your engagement in the Community.

You mentioned that your payroll tax isn’t showing on the bank transactions page. Do you mean the payment is in your bank feed, but there’s no corresponding entry in QuickBooks Online to match, or is it not appearing in your Bank transactions at all?
 

If you meant your payroll tax payment entry isn’t showing in the matching transactions page, then you’ll need to ensure the correct bank account is mapped for tax payments, as an incorrect mapping can prevent it from appearing as a match.
 

You can do this by navigating to Payroll Settings and, under the Accounting section, checking which bank account is selected for payroll tax payments.

Additionally, when recording the payment on the Record Payment page, also ensure that the correct bank account and Payment date are selected.
 

QuickBooks Online uses the date and amount to suggest matches, so if these details don’t align with your bank, the match may not appear. To ensure accuracy, verify that the payroll tax payment amount and date match those in your bank feed.

On the other hand, if you mean that your payroll tax payment from your bank isn’t showing on the Bank transactions page, it likely hasn’t been pulled into your account yet.

Since QuickBooks Online relies on data from your bank, if the payment still isn’t showing, you’ll need to check on your bank’s end to confirm the payment cleared and see if any maintenance might be affecting the connection.

Once you’ve finished matching your transactions and are ready to reconcile, you can refer to this helpful article for guidance: Reconcile an account in QuickBooks Online.

Let us know which situation applies, or if you meant something else. We’re here to help.