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Level 1

Re: auto bank account download, QBO shows a deposit on Feb 29 that doesn't exist on the bank account website. QBO has a Mar 2 deposit of same amnt, so is duplicated. why?

anybody else see this issue with the leap year?
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QuickBooks Team

Re: auto bank account download, QBO shows a deposit on Feb 29 that doesn't exist on the bank account website. QBO has a Mar 2 deposit of same amnt, so is duplicated. why?

Hi rryandw, 

 

Having your bank account connected to QuickBooks is a great way to manage your transactions and save time. I'll be happy to share more information about how the bank feeds work. 

 

The QB Online bank feeds rely on the information from your bank. Based on what you've described, I recommend reaching out to your bank to find out why your account isn't reflecting the Feb 29 transaction, unless it was manually added to your QB account. I also encourage you to check your the description of the transaction to make sure you're seeing the same transaction. 

 

In case you need further assistance, feel free to contact our support team using this link here