Limited time only. 90% off QuickBooks for 6 months.
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Everything you need to know about connecting your bank and credit cards in QuickBooks Online
simeon2
Level 1

what are these deposits in to my bank? PAYMENT INTUIT PYMT SOL INTUIT CANADA ULC

i have a few of these in my bank account and i cant figure out what they are for.

1 Comment 1
Aldren18
QuickBooks Team

what are these deposits in to my bank? PAYMENT INTUIT PYMT SOL INTUIT CANADA ULC

The deposit label in your bank account could be related to several factors, Simeon. I'll ensure you have the accurate information needed to confirm the nature of this deposit.

 

To clarify, I'd like to ask a question to help narrow down the possibilities. Have you requested a refund or discount from QuickBooks Payments recently? These deposits could be related to a refund from Intuit for a previous transaction.

 

Additionally, if you use Intuit services like QuickBooks Payments, these deposits could be related to customer payments processed through this service.

 

To confirm the source of these deposits, I recommend contacting our Live Payments support team. They can provide detailed insights using their tools and help clarify the origin of these deposits.

 

Here's how to connect with them:

 

  1. Inside QuickBooks Online, navigate to the Help menu.
  2. Select the Search option and type "contact support".
  3. Choose the Contact Us tab at the bottom.
  4. Enter the question, keyword, or topic you need help with.
  5. Follow the prompts, then choose e away to connect with us.

 

Alternatively, you can contact QuickBooks support outside your QBO account by visiting the Contact QuickBooks Team page.

 

Our customer service hours for Plus, Essentials, and Simple Start are from 6 AM to 6 PM PT on Weekdays and Saturdays from 6 AM to 3 PM PT. Advanced support is available any time, any day.

 

Additionally, I'd like to share a valuable resource to help you effectively manage your QuickBooks Online account. This comprehensive guide provides step-by-step instructions on upgrading your subscription, managing your password, viewing account fees, and more: Manage Your QuickBooks Account.

 

Reply below or start a new thread in this forum for additional questions or concerns about Intuit deposits or other QuickBooks tasks. I'm dedicated to providing timely support and ensuring every post receives a prompt and helpful response.

Need to get in touch?

Contact us