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Everything you need to know about connecting your bank and credit cards in QuickBooks Online
landriessen67
Level 1

What do I do if my bank account did not properly sync to Quickbooks because I am missing 15 days worth of transactions for one month.

How do get my bank account to sync past transactions properly?

1 Comment 1
JoelES
QuickBooks Team

What do I do if my bank account did not properly sync to Quickbooks because I am missing 15 days worth of transactions for one month.

Hi there, landriessen67. Let's troubleshoot the issue you are experiencing with your 15 days of missing transactions.

 

In QuickBooks Online (QBO), when you first connect your bank account, it automatically downloads the latest transactions. If you have missing transactions, it is due to a disruption in the automated bank feed connection or ongoing bank maintenance.

 

As a workaround, since the missing transactions are within the last 15 days, you can perform a manual update to download them into QuickBooks. Here’s how:

 

  1. Go to the Accounting tab in the left menu.
  2. Select Bank transactions.
  3. Click on Update in the top right corner.

 

If the issue persists, you can manually upload transactions using a CSV file to fill in the gaps for the missing transactions.

 

Please let us know if you have any follow-up questions or concerns regarding your missing transactions.

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