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Are we currently having issues with connecting to American Express?

 
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QuickBooks Team

Are we currently having issues with connecting to American Express?

Hello, 

 

The bank feeds are one of QuickBooks' most helpful time-saving tools. It's essential that your bank account is updating automatically in QBO to ensure none of your transactions get overlooked. This is going to come in handy during your reconciliation process. I'll explain what you should do in order to get back on track. 

 

The way to resolve bank feed errors typically depend on which error you're receiving. The Community is a great place to access troubleshooting steps pertaining to what you're seeing. For example, you may be seeing one of the following error messages: 

If you're seeing a different error message, simply search for the steps to fix it here: QuickBooks Community

If you're still having trouble connecting to your American Express account, you can follow these steps to manually upload your transactions: Manually download online bank transactions in QuickBooks Online. There's a special note in this article regarding American Express. 


I hope this helps you get back on track. If you're still running into issues, please reach out to our tech support team


Have a great day.