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pricillapenner17
Level 1

How do I delete my account?

 
1 Comment 1
AddieC
QuickBooks Team

How do I delete my account?

Hi there, 

 

Having control over your subscription charges is so important. While I'm sad to see you go, I realize that you have to make the right choice for you and your business. I'll explain the steps for deleting your QuickBooks Self-Employed subscription if you no longer need it. 

 

If you purchased QuickBooks Self-Employed through the app store, cancel your subscription in Google Play or iTunes & App store.

 

To cancel the account from a browser: 

  1. Sign in to QuickBooks Self-Employed.
  2. Go to Settings ⚙ beside the help icon.
  3. Select Billing Info, then Cancel subscription. If you change your mind, you can select Keep your subscription.

To cancel the account on iOS (iPhone or iPad):

  1. Open the QuickBooks Self-Employed app.
  2. Sign in to your QuickBooks account.
  3. Tap the Profile icon, then Settings.
  4. Tap Subscription, then Cancel or manage your subscription here.

To cancel on Android:

  1. Open the QuickBooks Self-Employed app.
  2. Sign in to your QuickBooks account.
  3. Tap the Profile icon, then Subscription.
  4. Tap Cancel or manage your subscription here.

If you need assistance cancelling your QuickBooks Self-Employed, please reach out to our team here: Contact QuickBooks


Cheers. 

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