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Level 1

How do I enter, deposit and apply a credit??

Received a credit from a vendor, I created a credit under "Enter Bills" for the amount and applied it to the right gl account. I have already paid the vendor and I will not be receiving anymore bills from them. They will be issuing me a check, how do I do the deposit and apply it to the credit, right now the credit is sitting in Account Receivables as a -$0.00 ?

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Best answer 03-11-2019

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Level 15

How do I enter, deposit and apply a credit??

"They will be issuing me a check, how do I do the deposit"

Banking menu > Make Deposit, as "from AP" for the Vendor Name.

"and apply it to the credit

Open Pay Bills and this refund shows on the Open bills listing, and single-click it to apply the Available Credit against it, here.


View solution in original post

21 Comments
Highlighted
Level 15

How do I enter, deposit and apply a credit??

"They will be issuing me a check, how do I do the deposit"

Banking menu > Make Deposit, as "from AP" for the Vendor Name.

"and apply it to the credit

Open Pay Bills and this refund shows on the Open bills listing, and single-click it to apply the Available Credit against it, here.


View solution in original post

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Level 1

How do I enter, deposit and apply a credit??

Thanks,
Highlighted
Level 1

How do I enter, deposit and apply a credit??

Thank you!  This explained how to post the vendor credit to the check received.  The actual vendor credit had the job name attached which allows us to track job material costs per client.
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Level 15

How do I enter, deposit and apply a credit??

"The actual vendor credit had the job name attached which allows us to track job material costs per client."

Yes, in that condition, you cannot simply post this as a Deposit to the original expense account. Job reports rely on the use of Items, and you need to be able to Job Track that credit, which might even need to be marked as "Billable" (passed back to) the Customer:job. That's exactly what to first make the Vendor Credit; then, the refund is AP.
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Level 10

How do I enter, deposit and apply a credit??

" right now the credit is sitting in Account Receivables "

Vendors go through Accounts Payable, not Receivable.

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Level 2

How do I enter, deposit and apply a credit??

Sorry, I need some baby steps here. It's been a long time since I used QuickBooks, and some of their methods are non very intuitive to me.

 

I have a similar situation. My husband paid a bill by Direct Debit (or Electronic Point of Sale Transfer, EPoST). Then he returned an item  returned an item and received an electronic refund straight into our bank account. Different transactions, and they need to show separately so that when I reconcile the bank account, I can see and mark both of them (one debit and one credit).

 

If I create a Credit through Vendor Bills, then the credit ends up sitting waiting for another bill to apply it aginst, which isn't what I need to have happen.

 

Then I thought I could do it with a General Journal entry, but that messes up my Sales Tax accounting.

 

Can some kind soul outline "baby steps" for me?

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Moderator

How do I enter, deposit and apply a credit??

I'm thrilled to help you out, MR_3. 

 

Don't get confused by how to record this transaction. It would be like a three step process.

 

First, create a bank deposit and use the A/P account for the electronic refund. Here's how: 

  1. Click on the Banking menu.
  2. Choose Bank Deposits
  3. Select the bank account from the Deposit To drop-down.
  4. In the first column, choose the vendor name. In the From Account column, choose Accounts Payable. Enter the amount.
  5. Click on Save and Close.

1.PNG

Second, record a Bill Credit for the refunded amount. 

  1. Click on Vendors menu.
  2. Choose Enter Bills
  3. Choose Credits.
  4. Enter the vendor name, choose the account/item used on the original Bill.
  5. Click on Save and Close

2.PNG

Third, link the deposit to the Bill Credit. 

  1. Click on the Vendors menu.
  2. Select Pay Bills.
  3. Check the deposit that matches the Vendor check amount.
  4. Select Set Credits and apply the Bill Credit you created earlier then click Done.
  5. Click Pay Selected Bills and Done.

3.PNG

You are all set up. You can now reconcile the correct cash flow for this vendor refund. Just in case you need to record another refund affecting inventory items, please check out this article for more help: Record a vendor refund in QuickBooks Desktop.


Please don't hesitate to post some more, MR_3. Have a great day! 

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Level 2

How do I enter, deposit and apply a credit??

GarlynGay, thank you SOOO MUCH! Your description is very clear and thought out. I had looked at the Help topics, but they weren't as clear as your information.

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Moderator

How do I enter, deposit and apply a credit??

My pleasure, MR_3. 

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Level 1

How do I enter, deposit and apply a credit??

Hello.

I had a similar situation but the check was deposited with other customer payments. How do I match my bank deposit to the QB deposits? Thank you! 

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QuickBooks Team

How do I enter, deposit and apply a credit??

Hi KellyT1, 

 

Thanks for joining the thread. Based on your question, it sounds like you're looking to add and match bank feed transactions. Take a look at this article for how to do that in QuickBooks Desktop: Add and match Bank Feed transactions.

 

If you need additional assistance reaching your goal, please get in touch with our phone support team at 1-833-317-2226 from Monday to Friday, 9am - 8pm EST. If you're using QuickBooks Desktop Enterprise, phone support is available 24/7. 

I hope this helps you get back on track. Let me know if you have any questions. 

Cheers!

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Level 1

How do I enter, deposit and apply a credit??

When I go to the pay bills module to link the deposit to the credit, the deposit does not show in the pay bills list.  since there are no other bills for this vendor, not even the vendor shows in the pay bills list.  What am I doing wrong?

Highlighted
QuickBooks Team

How do I enter, deposit and apply a credit??

Hello lorclark,

 

Seeing what steps you've taken and how your transactions look would be beneficial in this case. For that reason, I recommend getting in touch with phone support to take advantage of our screen share sessions. With these, an agent can see exactly what you're seeing. You're even welcome to tell the agent about this thread here to help them understand the steps you're trying to take. With these things combined, I'm confident we can get you back on track. The number to dial is 1-877-772-9158. Learn more about support hours for your version of the program and support policies here: Intuit QuickBooks Desktop software support policies

 

Take care and have a great day. :)

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Level 1

How do I enter, deposit and apply a credit??

I receive many payments from a customer  and I only make the invoice when the payments are

complete. 

 

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Level 1

How do I enter, deposit and apply a credit??

The way I used to work is this:

Most of my deposits are made via Stripe

So in QB I enter these deposits using ( receive  payment ) and deposit in an account called Stripe

I also enter the stripe charge for these deposits in STRIPE.

7 days after Stripe have received these payments, they are transfered in our bank account.

This way, I can easily reconsile my bank acc't with Stripe

 

With the new way, I do not see my deposits in my Stripe account, so I am completely lost.

Pls help

Jean-Pierre Chabot

[email address removed]

Institut International d'hypnose Spirituelle

 

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Level 1

How do I enter, deposit and apply a credit??

How does this work for QB online?


@GarlynGay wrote:

I'm thrilled to help you out, MR_3. 

 

Don't get confused by how to record this transaction. It would be like a three step process.

 

First, create a bank deposit and use the A/P account for the electronic refund. Here's how: 

  1. Click on the Banking menu.
  2. Choose Bank Deposits
  3. Select the bank account from the Deposit To drop-down.
  4. In the first column, choose the vendor name. In the From Account column, choose Accounts Payable. Enter the amount.
  5. Click on Save and Close.

1.PNG

Second, record a Bill Credit for the refunded amount. 

  1. Click on Vendors menu.
  2. Choose Enter Bills
  3. Choose Credits.
  4. Enter the vendor name, choose the account/item used on the original Bill.
  5. Click on Save and Close

2.PNG

Third, link the deposit to the Bill Credit. 

  1. Click on the Vendors menu.
  2. Select Pay Bills.
  3. Check the deposit that matches the Vendor check amount.
  4. Select Set Credits and apply the Bill Credit you created earlier then click Done.
  5. Click Pay Selected Bills and Done.

3.PNG

You are all set up. You can now reconcile the correct cash flow for this vendor refund. Just in case you need to record another refund affecting inventory items, please check out this article for more help: Record a vendor refund in QuickBooks Desktop.


Please don't hesitate to post some more, MR_3. Have a great day! 


 

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Level 1

How do I enter, deposit and apply a credit??

When I go to the last step of "Pay Bills", I don't see a place to enter "set credits". See screen shot.  I have 2019 Desktop version for Mac.


Can you help me find where I can input set credits?

 

Thanks!

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Level 6

How do I enter, deposit and apply a credit??

Hey rpscissors,

 

You've posted on our Canadian community site, which has a focus on the Canadian (Windows) version of QuickBooks Desktop. I'm sending this over to our US team, so one of their agents will be happy to assist you shortly.

 

Thank you, and have a great weekend!

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QuickBooks Team

How do I enter, deposit and apply a credit??

Hi there, rpscissors.

 

Based on the screenshot that you shared, I can see that you can still scroll-down to see more transactions. The credit that you're looking for might be placed in the bottom part of the list of transactions. 

 

Here's an article that includes a screenshot for more details: Entering a credit from a vendor.

 

Let me know if you need anything else. 

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Level 1

How do I enter, deposit and apply a credit??

Hi Jeno,

Thanks, that article is generally on the right track, but these are refunds of actual money, not just credits. So there is no future bill to credit them to.

This is the scenario:

I paid a vendor for a service, the final cost ended up being less, and then they gave me a check refund. I don't record bills in general. I recorded this refund check as a deposit first, then as a credit in the vendor center to link it to the right job/customer so that my job costs are correct. But now the amount shows up as a negative on my AP. I read an article suggesting that the third step is to go to pay bills and then use set credits to link the refund, but I don't see set credits in the mac version. 

Can you help with my specific issue?

Thanks!

Highlighted
Moderator

How do I enter, deposit and apply a credit??

Hi, rpscissors.

 

To ensure your credits will show when you linked the deposit, you might want to double-check that the automatically apply credits feature is turned off. This may be the reason why it isn't showing your set credits it's because it's applying automatically to an open transaction.

 

Here's how to check the settings:

 

  1. Click QuickBooks at the top menu bar and choose Preferences.z.PNG
  2. Under Preferences, click Sales & Invoicing.
    x.PNG
  3. Ensure that the Automatically apply payments option is turned off.c.PNG

The credits will show as a negative amount when you link it to your deposit from the Pay Bills screen.  Ensure to select both transactions to make the total amount of zero.

v.PNG

 

If it's turned off and still not showing the set credits, I'd suggest deleting and recreating it. Once created, try to link the credits to your deposits again.

 

For detailed steps and instructions in this process, see this article: Record a vendor refund in QuickBooks Desktop.

 

Loop me in if you still need help with linking your credits and deposits in QuickBooks for Mac. I'll be around to help.