I'm sad to learn that you'd like to leave QuickBooks. Is it something we did?
If you'd like to try a plan with different features, you can upgrade your subscription.If you’d like some help with QuickBooks before you decide, you can find an accountant. Or, you can watch our video tutorials.
If you’re using QuickBooks Online Payments, you’ll need to cancel your Payments account separately. Once you finish any open transactions, follow the steps to close your Payments account.
Cancel your QuickBooks Online subscription
Watch the video and learn how to cancel your subscription.
Note: If you can't sign in, you should reset your password.
If you're cancelling your free trial:
If you have a subscription:
Once you're done, we'll send the account administrator an email that confirms we cancelled your subscription.
If your account is suspended, you need to resubscribe before you can cancel. Or, we’ll cancel your subscription after three failed attempts to charge your payment method.
Learn what happens to your data after you cancel
Tip: Consider printing forms and reports you might need in the future.
Let me know if you have questions. I'm here to help.