Reconciling your bank accounts is a great way to keep a close eye on your business finances. I'll gladly assist you with this. QuickBooks Online lets you reconcile your accounts in a few easy steps. In specific situations, you might need to undo a reconciliation and start over fresh.
If you wish to manually undo an entire reconciliation, you must manually edit each transaction. Here's how:
Keep in mind that if you created an adjustment entry, you’ll need to find and delete that adjustment entry.
To know more about how to unreconcile a transaction or undo a reconciliation, take a look at this community article: https://intuit.me/2kf1db0.
That being said, if you have too many transactions to edit and you're connected to an accountant in QuickBooks Online, you can ask your accountant to undo the reconciliation for you. Once done, you'll be able to reconcile your accounts again. With QuickBooks Online, you can give your accountant access to your account in a few easy steps. To do so, check this community article on how to manage an accountant user in QuickBooks Online: https://intuit.me/2lH6w3o. If you don't have an accountant, you can find a certified ProAdvisor in your area through this link: https://quickbooks.intuit.com/ca/find-an-accountant/.
Let me know if you need help with anything else.
I see how important it is for you to have this feature. I encourage you to send feedback about this to our engineers. You can do this by clicking the gear icon and looking for Feedback. New product ideas and improvements are largely based on the feedback we get from users like you. Feel free to ask other questions.