cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Created with Sketch. Click here to learn more about upcoming webinars for ProFile.
Created with Sketch. Watch the recording of our ProFile eSignature Feature Demo.
ProFile Help
Intuit

Using the ProFile live messaging feature

The live messaging feature allows customers to speak via chat with a live ProFile support representative; it is available on our Community support page and within ProFile under the Help menu.

Click here for ProFile support hours and upcoming closures.

1. Open ProFile.

2. Select the "Start Messaging" option from the "Help" drop-down menu in the top toolbar.

The chat request page displays.

3. Compete the fields as required.

Note: some issues may be too complicated to effectively address via live messaging. In such instances you will be prompted to contact our support centre by phone.

 

Was this helpful?

You must sign in to vote, reply, or post