cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Not applicable

Does anyone have problems with posting entries to a newly created customer account? We have to log out then log back in before being allowed to

 
1 Comment
QuickBooks Team

Re: Does anyone have problems with posting entries to a newly created customer account? We have t...

Hi there, 

 

Thanks for reaching out in the Community. I know how time-consuming it is to have to log in and out when posting entries. The good thing is you've reached the right place for help and I'll take care of you from here. 

 

When was the last time you cleared cache and cookies on your browser? Doing this will help fix most issues the site may be having. Check out this article: 

 

https://quickbooks.intuit.com/community/Getting-Started/How-do-I-clear-my-browser-cache-and-temporar...

 

The article has instructions on how to clear cache and cookies. Give this a try and let me know if you're still having issues with posting entries.