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I do not have a step 3 in my UI (no categories section)

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QuickBooks Team

I do not have a step 3 in my UI (no categories section)

Hi michaelvo, 


Location tracing is an awesome tool that allows you to categorize data from different locations, offices, or regions. It's such a great way to stay organized. I'd be happy to explain where to find the "Categories" section.


Firstly, please note that the Location Tracking feature is only available in QuickBooks Online Plus. If you're not sure which level of subscription you have, you can check by clicking the Gear icon > Account and Settings > Billing and Subscription


If you do have QuickBooks Online Plus, you can find the categories section by following these steps: 


1. Click the Gear icon

2. Select Account and Settings

3. On the left navigation menu, ensure you're under the "Company" section. 

4. Scroll to the bottom until you see Categories, then turn Track locations ON


If you're still having trouble locating this section of the settings, please reach out to our tech support team so an agent can share your screen. 


Have a great day.