Hi there,
You've come to the right place for help. It would be a pleasure to show you how to edit a partial payment received from a customer.
Here are the steps you'll need to follow:
- From QuickBooks Online, navigate to the Sales tab. Select the Customers section.
- Find the customer whose payment needs changed in the list, and click on their name.
- Click the payment you'll be changing to open it. Use the filter (funnel icon) if you need help locating it.
- On the Receive Payment screen, find the Invoice that was paid with this transaction and change the amount in the Payment field.
- Click Save and close.
Try these steps out and let me know if you have questions. I'll be here in case you need further assistance. :)