Re: Customers cannot enter letters into postal code field when paying with credit card on a mobil...
Welcome to the QuickBooks community page. Thank you for bringing this to my attention. The online payments feature is a great tool and I want you and your clients to take full advantage of it. My development team is aware of this and currently working on a resolution.
I'm also glad to hear that you figured out a few workarounds. I appreciate your patience while my team looks into this. If you wish to be added to the ongoing investigation and get email updates once a fix is deployed, you can contact us here:
Phone: 1-833-317-2226 from Monday to Friday from 9 a.m. to 8 p.m. ET or Saturday from 9 a.m. to 6 p.m. ET
Schedule a Callback: click (?)Help in the upper right > click Contact Us > explain your situation > click Let's Talk > choose Get a callback (same as regular phone hours)